IT Service Management


Knowledge Center

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Authorized IBM Training

  • We're an IBM Global Training Provider. Read more
  • In fact, we are the IBM Global Training Provider of the Year for 2014. Read more

Course Schedule


 Jan-Jun 2015. check now


  • Global Knowledge Recognised as a Top 20 IT Training Company for 2014

    Global Knowledge, the world's leading IT and business skills training provider, today announced that it has been named to... Read more

  • To Certify or Not to Certify?

    Does an IT certification guarantee you a ticket to a $100,000 job? Not anymore! Are IT certifications a thing of the past? Not even close. But, the certification... Read more

  • Get Ready! Career Management in the Digital Age

    Join us for this one-hour session on career management in the digital age. You will learn about the forces that are impacting business, how skills are... Read more

  • We're exhibiting at Cisco Live 2015

    Cisco Live is Cisco's flagship annual technical training, networking and educational event, which will take place at the Milano Congressi, Milan from 26 January -... Read more

  • We're exhibiting at Cisco Live 2015

    Cisco Live is Cisco's flagship annual technical training, networking and educational event, which will take place at the Milano Congressi, Milan from 26 January -... Read more

  • Be A Force

    Be A Force with professional training at Global Knowledge, with ove 20 years experience in the provision end-to-end learning services and solutions that create a quantifiable path to... Read more

  • Be A Force in a Competitive Cisco Market

    In this free webinar we will look at the Cisco training market, and how to Ba A Force in a competitive market – presented by Global Knowledge. Tuesday 20th... Read more

  • Brocade and The Value of Education

    Brocade will present in this free webinar, the Value of Education – this webinar is brought to you by Global Knowledge. Wednesday 21st January (14:30 BST)  Read more

IT Training

Strong Curriculum

Select from more than 1,200 courses that span foundational and specialized training and certification preparation.

Premier Partnerships

We maintain authorized learning partner status with leading vendors such as Cisco, Microsoft, Avaya, Citrix, VMware, and Red Hat to ensure our training features the latest technologies and trends.

Convenient Delivery

We deliver via training centers, private facilities, and the Internet, enabling you to choose when, where, and how you want it.

Award-Winning Training

We are proud to be the only training provider to win top awards for training excellence from industry leaders such as Cisco, Microsoft, Red Hat, VMware, Citrix, PMI, and more.

Business Training

Strong Affiliations

Our alliances with distinguished organizations including PMI, Leadership & Business Skills and ITIL, enable us to offer highly relevant and impactful business skills training and certification preparation.

Broad Portfolio

Select from a range of courses to enhance your business skills:

  • Master analytical skills to help you identify and improve business processes.
  • Make better-informed decisions in less time.
  • Learn effective tactics in communication, negotiation, team building, time management, and conflict resolution.
  • Develop management and leadership skills.
  • Gain Project Management Profesioncy and Certification.

Business Training

Organisational Effectiveness Solutions

Personal and Team Effectiveness Solutions

Professional Services

Global Knowledge’s Professional Services offer a wide range of high quality solutions and resources that keep you ahead of the technology curve which cover various products and technologies in multiple areas of specializations through a qualified technical team who own powerful skills’ matrix.

With over 20 years of experience & team of experts, GK Professional Services will support you to:

  • Turn your ideas into real-world solutions that deliver true value to your business, customers and employees
  • Deliver IT projects and services more effectively and efficiently.
  • Improve the effectiveness of teamwork and collaboration across all business units.
  • Reduce CapEx and Opex over traditional methods.
  • Get the required experience to emerging platforms and apply innovative thinking to complex problems
  • Benefit from process efficiencies and highly predictable results

Knowledge Center

The Knowledge Center is your destination for free and helpful information, including white papers, case studies, and lab topologies you can download; webinars and e-newsletters you can sign up for; and demos you can view.

Use these free resources to find out more about Global Knowledge's Blended Learning Solutions and how you can make them work for your organization.