In this section

Share this page

IBM Certified Systems Expert - Enterprise Technical Support for AIX and Linux - v2

The IBM Certified Systems Expert - Enterprise Technical Support for AIX and Linux -v2 supports complex, partitioned POWER6 and POWER7 environments. The successful candidate has the skills to plan, install, configure and manage IBM's enterprise-class Power Systems servers (e.g. 770, 780, 795) including the ability to:

  • gather functional requirements and translate them into comprehensive system designs
  • have the ability to plan for AIX, Linux and IBM i installations
  • perform implementations
  • plan and implement maintenance and upgrade projects.

The successful candidate can perform administrative and diagnostic activities needed to support multiple environments, and lead Administrators in complex administrative and management tasks unique to large system environments.


The successful candidate should have at least 2 years experience with current Power Systems servers in a highly virtualized environment, across the entire range of products, from lowest to highest, with at least 1 year supporting large / complex servers (e.g. 770, 780, 795).

  • Achieving the AIX System Administration certification is a requirement for attaining the Enterprise Technical Support certification.
  • Achieving the Power Systems Virtualization certification is strongly recommended.

Recommended Training and Required Exam(s)

 Required Exams Recommended Training 
  • 000-221: AIX 7 Administration
  • 000-108: Enterprise Technical Support for AIX and Linux - v2
  • Power Systems for AIX I: LPAR Configuration and Planning (AN11G)
  • Power Systems for AIX II: AIX Implementation and Administration (AN12G)
  • Power Systems for AIX III: Advanced Administration and Problem Determination (AN15G)
  • AIX Network Installation Manager (NIM): Concepts and Configuration (AN22G)
  • Power Systems for AIX IV: Performance Management (AN51G)

Skills acquired during recommended training

AIX 7 Administration

System Availability

  • Identify resources used by Cluster Aware AIX
  • Configure dump devices and analyze output
  • Determine elements necessary to reduce single points of failure
  • Understand geographical logical volume manager (GLVM)
  • Maintain hardware (CEC/Blade Hardware), deferred or concurrent firmware, AMM firmware (for Power Blades), whether an adapter replacement or new installation.

Storage Management

  • Create and manage filesystems
  • Create and manage logical volumes
  • Create and manage volume groups
  • Manage physical and virtual devices
  • Manage storage devices (traditional disk, Solid State Drives, and tape) including redundancy

System and Network Security

  • Configure Role Based Access Control
  • Configure and Manage remote access

Partition Management

  • Configure and manage Logical Partitions (LPARs), including DLPAR operations
  • Create and manage Workload Partitions (WPAR), including Versioned WPARs and planning for Live Application Mobility
  • Understand HMC, SDMC and IVM interfaces
  • Create and Manage VIO Server partitions (including working with virtual repositories)
  • Understand and explain LPAR and WPAR migration and mobility at a basic level

Performance Management and Tuning

  • Use performance monitoring tools, and plan for future growth
  • Analyze output from performance monitoring tools
  • Configure system tunables to support optimal application performance

Network Management

  • Configure network devices (including Etherchannel, IPv4, and IPv6)
  • Troubleshoot network issues
  • Configure TCP/IP, with and without VLAN support

System Management

  • Create, maintain and modify user accounts
  • Manage services and subsystems (using chtcp, etc)
  • Configure Electronic Service Agent
  • Configure the system and device attributes
  • Use AIX system management tools (for example: DSM, Director, NIM)
  • Install, apply, commit, or reject software
  • Create and manage paging space
  • Use Cron and At functions

Install and Manage AIX

  • Understand and manage AIX instance startup
  • Backup and restore AIX
  • Migrate WPARs from AIX 6 to AIX 7
  • Install AIX and use NIM environments
  • Install Versioned WPARs

General administrative tasks

  • Create and use ksh and Perl scripts at a basic level
  • Use AIX commands such as TAR, CPIO, DD, RPM, SAVEVGSTRUC, and explain their use

Enterprise Technical Support for AIX and Linux - v2


  • Understand operating system and application requirements for the system (including AIX, Linux, IBM i)
  • Use appropriate planning resources (e.g. performance reports, nmon, r-perf, benchmarks, facts & features, sizing tools, InfoCenter). Consider AIX, Linux and IBM i.
  • Demonstrate understanding of hardware model capabilities and limits, including RAS features, best practices for RAM/CPU sizing, POWER6/7, SMT2/4, drawer compatibility and placement.
  • Plan for availability and business continuity (multipathing, backup windows, redundancy, single points of failure, etc).
  • Determine resource requirements (CPU, memory including Active Memory Sharing and Active Memory Expansion, disk, paths to disk, network connections, dedicated and virtual devices).
  • Determine site preparation requirements (facilities, floor space, energy, cooling, delivery requirements, etc).
  • Analyze current infrastructure and determine requirements (HMC, networking, NIM/Backup/Monitoring server requirements, etc).
  • Demonstrate virtualization planning skills, including differentiating between SEA and Virtual Ethernet, vSCSI, NPIV, Virtual Ethernet, number of physical or virtual Ethernet adapters needed, differentiating LPARs and WPARs, Live Partition Mobility, LiveApplication Mobility, and relationships between AIX level and partition type.

Installation and Configuration

  • Install and configure virtual environments (including creating and deleting a variety of types of LPAR, understanding and managing LPAR profiles, required/desired hardware, virtual adapters, LVM and Storage configuration, VIO Server management, creating and managing System and Application WPARs)
  • Configure and manage virtual networks, including Shared Ethernet Adapter (SEA), Shared Ethernet adapter failover, and IVE/HEA . Configuring SEA to support multiple VLANs.
  • Install and configure an HMC (HMC networks, users and their rights, connecting server to HMC, redundancy).
  • Configure and manage virtual storage (vSCSI and NPIV, virtual disk, virtual tape, and virtual optical devices)
  • Add and remove physical devices / hardware (including network, disk, and tape adapters). Consider LPAR, DLPAR, preparing to hot-swap.
  • Configure and use Power Saving Modes, Processor nap and sleep modes (AEM)

Management and Monitoring

  • Utilize tools (nmon, xmperf, topas, svmon, lvmstat, lparstat, etc.), interpret output, and take appropriate action.
  • Manage Virtual I/O Servers (updating, fixpack strategy, adding/removing VLANs to/from SEA, VSCSI - disks, LVs, file-backed, NPIV parameters, configuration tracing)
  • Configure and maintain hardware (ASMI, HMC and server firmware update corequisites, diagnostics, SAS Cabling, problem reporting)
  • Monitor Virtual I/O Servers (e.g. entstat, seastat, viostat, fcstat)
  • Tune AIX, and install 3rd party drivers
  • Understand enterprise application (Oracle, DB2, etc.) requirements and support issues
  • Perform VIO Server and client backups, and NIM backup/restore to a VIO server.