Avaya and Heritage Nortel Training Courses

Global Knowledge | Courses & Certifications

Avaya and Heritage Nortel Training Courses

Become an expert on Avaya Data Networking, Communications Systems, Applications, and Services with our high quality hands-on training solutions.

With the acquisition of Nortel Enterprise Services (NES), Avaya has enhanced its strategic position in providing business communication solutions and services for enterprise customers. The integration of the former NES product portfolio has further defined Avaya's vision of communications systems powering enhanced business effectiveness.

Routing & Switching

Course Title	Code	Days
Avaya - IP Routing	6702C	3
ERS Fundamentals bootcamp	6702C-6721C	5
Avaya Converged Campus: ERS Solutions	6720C	4
Avaya Converged Campus: ERS Solution Installation and Configuration	6721C	5
Avaya ERS 8600/8300/1600 Advanced Configuration and maintenance	6722C	5
Avaya ERS 5000/4500 Advanced Configuration and Maintence	6723C	4

Unified Communication (Video & Voice)

Course Title	Code	Days
Avaya IP Fundamentals	0229W	1
VOIP Technologies	0365C	2
Avaya Aura Contact Center - Installation and Configuration	3608C	5
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting	3621C	10
IP Office Technical Basic Implementation Workshop	4S00004I	5
IP Office Advanced Configuration and Application Workshop	5S00004I	3
Session Manager and System Manager Administration Boot Camp	5U00082	5
Avaya Communication Server (CS) 1000 7.5 System Administration and Management	6351C	5
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade	6376C	5
Avaya Aura Communication Manager Fundamentals	ATI01672V	3
Avaya Aura Communication Manager Messaging: Implementation	ATI01731V	2
Avaya Aura™ Communication Manager Implementation	ATI02348I	5
Avaya Aura Communication Manager Basic Administration	AVA00836H	5