Enterprise Support Technician
The Global Knowledge Enterprise Support Technician Program
validates the knowledge and skills required to deploy and support
the Windows Vista operating system.
Candidates for this Program: Enterprise Support Technician
credentials have expertise in deploying Windows Vista, managing
security, and troubleshooting network issues.
• Manage workflow
• Install and configure desktop operating systems and
applications
• Troubleshoot the desktop operating system, desktop
applications, and desktop networking and connectivity.
• Install and configure hardware devices and drivers
(including mobile and personal devices).
• Troubleshoot hardware devices and drivers (including mobile
and personal devices).
• Escalate complex issues to the appropriate administrator
(for example, server administrator, network administrator, or
desktop configuration administrator).
• Install and test department-specific and line-of-business
(LOB) applications on end-user computers.
• Change desktop configurations as needed.
• Re-image desktops as needed.
Enterprise Support Technician Role’s
Track
So contact your Account Manager today on +971 4 366 4550
to take advantage of this limited time offer, alternatively email
us at training@globalknowledge.ae.