• UCS support-level engineers
• Technicians and engineers responsible for advanced UCS troubleshooting

• UCS system architecture
• Diagnose and remedy common issues on the UCS B and C Series systems, Unified Fabric Connectivity, and the Nexus 1000V
• Gather key technical support files for timely system recoveries and gather data needed to work with the Cisco
• Technical Assistance Center (TAC)
• Perform system and firmware upgrades
• Monitor system events and use the built-in troubleshooting tools
• Cisco UCS Memory Architecture
• Integrate C-Series into the Unified Cisco System Manager (UCSM)
• Recognize and resolve nexus 1000V-related installation and operational failures

1. Troubleshooting Cisco UCS in the Data Center

Cisco UCS Configuration Confirmation

• UCS Architecture
• Using Management Interfaces to Identify UCS Configuration Parameters
• Chassis and Blade Discovery

Cisco UCS Support Tools

• Intelligent Platform Management Interface (IPMI)
• Serial over LAN (SoL)
• Data Gathering

Cisco UCS Advanced Operations

• Ethernet Switching Mode
• EHV Mode
• Switch Mode

Fibre Channel Switching Mode

• NPV Mode
• Fiber Channel Switch Mode
• Counters and Statistics

LAN and SAN Connectivity

• LAN Connectivity
• SAN Connectivity
• SAN Boot

Cisco UCS Upgrades

• Bundles
• Fabric Interconnect Recovery

Cisco Unified Computing System Memory

• Memory Primer

Integrating C-Series and Cisco UCS Manager

• Installation

2. Troubleshooting Nexus 1000V Installation and Operations Problems

Installations on Cisco UCS

• Troubleshooting the Installation of Nexus 1000V on UCS B-Series Servers Running VMware
• VSM Installation Considerations
• VEM Installation Considerations
• Troubleshooting VSM-VEM Connectivity Issues
• Troubleshooting High Availability Problems

Data Plane Issues

• Virtual and Physical Interfaces: VM Guest to External Network
• Nexus 1000V Operations: Data Plane Pack Flow
• Troubleshooting Approaches Based on TAC Cases

• There are no follow-ons for this course