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Recommended Training for Specific Data Center Job Roles

Every organisations set-up is slightly different but all will need a core component of knowledge to ensure a smooth operation of their data center regardless of its size. These suggested training plans can be easily customised to meet your companies specific requirements and are designed to provide a starting point for specific job roles.


Network Design Engineer (Based on a Cisco Infrastructure)

Good design is essential to the implementation and evolution of a network that meets today's business needs.  This role for many companies will be fulfilled by their lead Engineer, we would however still recommend that acquires the relevant design skills.

Course title Course code
CCNA Routing and Switching CCNABC
Designing Cisco Internetwork Solutions DESGN
Designing Cisco Network Service Architectures ARCH
Designing Cisco Data Center Unified Fabric DCUFD
Designing Cisco Data Center Unified Computing DCUCD

 

Data Center Service Desk/Network Administrator (1st Line Support)

An efficient an knowledgeable  1st line Support team is essential to the smooth running of a Network, the ability to quickly identify the problem, fix or forward to the next level can only be achieved via experience and up-to date training on the latest technologies.  We can of course tailor the training to meet your specific 1st line support needs.

Course title  Course code
Introducing Cisco Data Center Networking DCICN
Introducing Cisco Data Center Technologies DCICT
CCNA Routing and Switching CCNABC
Depending on solutions deployed
VMware vSphere 5: Skills for Operators  VSSO
Citrix XenServer 6 Administration CXS-203
Configuring and Administering Hyper-V in Windows Server 2012 M55021

 

Data Center Support Engineer/Field Engineer

A vital role for any organisation and with today's rapid changes in technology it is essential that your engineers have access to the latest training on the products deployed within your data center/Network.  Our experience in delivering technical training gives us the ability to address your requirements over a variety of vendors. The list below is not meant to be exhaustive but does address the main requirements for a Support Engineer. Your engineers experience may mean that they don't need all of the training below but they will without doubt need implementation and troubleshooting skills. Storage has not been included in the list below as the options are extensive but we are able to provide training on Cisco's storage solutions.

Course title Course code 
Introducing Cisco Data Center Networking DCICN
Introdcucing Cisco Data Center Technologies DCICT
CCNA Routing and Switching CCNABC
Implementing Cisco Data Center Unified Computing DCUCI
Implementing Cisco Data Center Unified Fabric DCUFI
Troubleshooting Cisco Data Center Unified Computing DCUCT
Troubleshooting Cisco Data Center Unified Fabric DCUFT
Depending on solutions deployed
VMware vSphere Install, Configure, Manage VSICM
Citrix XenServer 6 Administration CXS-203
Server Virtualization with Windows Server Hyper-V and System Center M20409

 

Cisco Channel Partner Specific

Data Center Sales Specialist

A skilled sales team is vital for a profitable business. Global Knowledge's  ability to relate product and soft skills training makes our workshops unique in the market.

Course title  Course code 
Cisco Sales Essentials(CSE) v6.0 CSE
Quickstart for Data Center/Virtualization Architecture E-learning
Cisco Data Center Unified Computing for Account Managers E-learning
Data Center Networking Solution Sales E-learning
UCS Competitive Workshop   UCSCW

Data Center  Pre-Sales Engineer

Presales engineer responsible for Data Center Architecture solution planning and design. Possesses both business and technical skills. Understands customer business needs and issues, business process and transformation.

Course title  Course code 
Quickstart for Data Center/Virtualization Architecture  E-learning
Cisco DC Unified Computing for Account Managers  E-learning
Designing Cisco Internetwork Solutions  DESGN
Designing Cisco Data Center Unified Fabric    DCUFD
Designing Cisco Data Center Unified Computing  DCUCD
UCS Competitive Workshop    UCSCW
VMware vSphere Design Workshop  (if VMware being used)  VSD
Architecting a Citrix Virtualization Solution   CVA-500-1l