Every organisations set-up is slightly different but all will need a core component of knowledge to ensure a smooth operation of their data center regardless of its size. These suggested training plans can be easily customised to meet your companies specific requirements and are designed to provide a starting point for specific job roles.
Network Design Engineer (Based on a Cisco Infrastructure)
Good design is essential to the implementation and evolution of a network that meets today's business needs. This role for many companies will be fulfilled by their lead Engineer, we would however still recommend that acquires the relevant design skills.
Data Center Service Desk/Network Administrator (1st Line Support)
An efficient an knowledgeable 1st line Support team is essential to the smooth running of a Network, the ability to quickly identify the problem, fix or forward to the next level can only be achieved via experience and up-to date training on the latest technologies. We can of course tailor the training to meet your specific 1st line support needs.
Data Center Support Engineer/Field Engineer
A vital role for any organisation and with today's rapid changes in technology it is essential that your engineers have access to the latest training on the products deployed within your data center/Network. Our experience in delivering technical training gives us the ability to address your requirements over a variety of vendors. The list below is not meant to be exhaustive but does address the main requirements for a Support Engineer. Your engineers experience may mean that they don't need all of the training below but they will without doubt need implementation and troubleshooting skills. Storage has not been included in the list below as the options are extensive but we are able to provide training on Cisco's storage solutions.
Cisco Channel Partner Specific
Data Center Sales Specialist
A skilled sales team is vital for a profitable business. Global Knowledge's ability to relate product and soft skills training makes our workshops unique in the market.
||Course code |
|Cisco Sales Essentials(CSE) v6.0
|Quickstart for Data Center/Virtualization Architecture
|Cisco Data Center Unified Computing for Account Managers
|Data Center Networking Solution Sales
|UCS Competitive Workshop
Data Center Pre-Sales Engineer
Presales engineer responsible for Data Center Architecture solution planning and design. Possesses both business and technical skills. Understands customer business needs and issues, business process and transformation.