Dealing with Different People
- Course Code DWDP100E
- Duration 1 day
Course Delivery
Additional Payment Options
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GTC 7 inc. VAT
GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details
Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
Request this course in a different delivery format.
Course Overview
TopToday’s workplace is more diverse than ever before. Globalisation, the existence of multiple generations in the work force and changing business models and requirements are creating opportunities for teams and individuals to communicate and collaborate with different people from both within and outside of their organisations. The challenge is that dealing with different people can cause communication challenges, and even conflict.
The Dealing with Different People workshop is a 1-day program designed to help individuals understand the nature of diversity and provide them with ideas and tools to ensure that they can capitalise on the benefits of working with different people.
Course Schedule
TopTarget Audience
TopAnyone who is required to communicate and collaborate with people who have: (a) different communication styles, (b) different job responsibilities or (c) who come from different cultural backgrounds.
Course Objectives
Top- The definition of diversity
- Types of diversity
- The benefits of diversity
- Avoiding stereotypes and biases
- Communicating with different people
Course Content
TopUnderstanding Diversity
Dealing with Different Personalities
The Internal Dimensions of Diversity- Age and Gender
Organisation Dimensions of Diversity
External Dimensions of Diversity
Wrap-Up and Action Planning
- DWDP100E
- Dealing with Different People
- Leadership & Business Skills
- DWDP100E | Dealing with Different People | Training Course | Leadership & Business Skills.
- Leadership & Business Skills