Project Management
Ali Ramadan
Title: Continual Service Improvement
Director
Track: IT Service Management, and Project
Management
Certification:
- ISO 20000 Auditor and consultant
- PMP (Project Management Professional)
- ITIL Version 3 Expert , Certified and Accredited Instructor
(IT-preneurs, FOX IT)
- ITIL Version 2 Service Manager
- MCPD – Microsoft Certified Professional Developer
- MCITP - Microsoft Certified IT professional (SQL)
- MCDBA (SQL 7 ,2000 ,2005) - Microsoft Certified Database
Administrator
- MCSE (NT4 ,2000,2003) - Microsoft Certified System
Engineer
- MCT - Microsoft Certified Trainer