Avaya Professional Credentials Program

The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed customer expectations. The Avaya Professional Credential Program currently consists of Sales, Design, and Services credentials and distinguishes between solution Credentials and Product Specific Credentials.

Specialization Level

Sales

Design

 

Services Credentials

Senior Specialist

(ACSP)

 (ACDS)

 

(ASPS)

(ACSS)

Specialist

(APSS)

(APDS)

 

(AIPS) 

 (ACIS)

Technology Fundamentals

                                                Foundational Knowledge

 

 

Sales and Design Credentials

Avaya Engagement Solutions Certifications

Avaya Product Professional Credentials

Services Credentials

Avaya Product Certifications

Avaya Product Professional Credentials

 

Avaya uses a blend of online tests and proctored exams to validate competencies. Professional Specialist credentials are awarded based upon passing Online Tests. Certified Credentials incorporate Proctored Exams and Online Tests as a requirement to earn the credential.