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Collaboration

Our Collaborations courses offer hands-on training for Collaborations professionals of all levels and types. From technology-based, vendor-neutral training to courses focused on specific brands and products such as Cisco, our telephony and VoIP training enables you to integrate and administer voice and data communication applications into your networks.

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Key

  • Public Classroom
  • Company Event
  • Virtual and Classroom
  • Virtual Learning
  • Class Connect HD
  • Elearning (Self-paced)

Avaya

Messaging

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)

Unified Communication

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Implementation (4U00030K)
Avaya Aura Session Manager and System Manager Implementation (4U00040K)
Avaya Aura® Communication Manager Maintenance and Troubleshooting (5U00040I)
Avaya Aura Session Manager and System Manager Support (5U00050K)
Avaya Aura Communication Manager Administration (5U00051K)
Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade (6376C)
Avaya Aura Session Manager and System Manager Administration (9U00160K)

Unified Communications Platforms

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)
Collaboration
Avaya Aura Communication Manager Fundamentals (ATI01672V)

Cisco

Collaboration
Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)
Installing and Configuring the Cisco BE6000 (BE6000)
Installing and Configuring the Cisco BE6000 (BE6000)
BE6K with Prime Collaboration 10.6 (BE6KPCP)
Integrating Cisco Unified Communications Applications (CAPPS)
Implementing Cisco Collaboration Devices (CICD)
Cisco 360 Learning Program for CCIE Collaboration Advanced Workshop (CIEC)
Implementing Cisco IP Telephony and Video Part 1 (CIPTV1)
Implementing Cisco IP Telephony and Video Part 2 (CIPTV2)
Implementing Cisco Video Network Devices (CIVND2)
Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)
Deploying Hosted Collboration Solution (DHCS)
Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Deploying Cisco Unified Intelligence Center (DUIC)
Implementing Hosted Collaboration Solution (IHCS)
Implementing Cisco Unified Communications Manager for Cisco TelePresence Video (PAIUCMTV)
Administrating Cisco Unified Communications Manager and Cisco Unity Connection (UC10ADM)
CUCM 10.x New Features (UC10NEW)
Upgrading to CUCM 10.x (UC10UP)
Upgrading to CUCM 10.x (UC10UP)
Deploying and Administering Unified Contact Center Enterprise with Unified Intelligence Center (UCCEUIC)
Deploying and Administering Unified Contact Center Enterprise with Unified Intelligence Center (UCCEUIC)
Deploying and Administering Unified Contact Center Enterprise with Voice Portal (UCCEVP)
Deploying and Administering Unified Contact Center Enterprise with Voice Portal (UCCEVP)
Unified Contact Center Express & Unified IP IVR Deployment (UCCXD)
Implementing Cisco Unified Communications Security (UCSEC)
Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME)
Implementing Cisco TelePresence Video Solutions (Parts 1 and 2) (VTVS)
Implementing Cisco TelePresence Video Solutions, Part 2 (VTVS2)

Cisco Advanced Services (HTDLS)

Collaboration
Cisco Meeting Server Intermediate (COLLAB250)
Cisco Meeting Server Advanced (COLLAB350)

IBM

Collaboration Solutions
IBM Connections 5.0 Administration (CNW50G)
IBM Sametime 9.0 Administration (STL90G)
Websphere
Developing websites using IBM Web Content Manager 8 (WPL43G)
Administering IBM Web Content Manager 8.0 (WPL44G)
Advanced IBM Web Content Manager 8.0 (WPL45G)
Developing Websites Using IBM Web Content Manager 8.5 (WPL47G)
Developing Applications for IBM WebSphere Portal 8.0 using IBM RAD 8.5 (WPL53G)
Build IBM WebSphere Portal 8.5 Applications Using Rational Application Developer (WPL55G)
Developing Multichannel Applications with IBM Web Experience Factory 8.5 (WPL56G)
Installation and Administration of IBM WebSphere Portal 8.5 on Windows (WPL85G)
Installation and Administration of IBM WebSphere Portal 8.0 on Linux (WPL93G)
Installation and Administration of IBM WebSphere Portal 8.5 on Linux (WPL95G)
IBM Forms 8.0 Workshop (WPW20G)
DB2 11.1 Administration Workshop for Linux (CL206G)

Microsoft

Sharepoint Server
Core Solutions of Microsoft SharePoint Server 2013 (M20331)
Advanced Technologies of Microsoft SharePoint 2016 (M20339-2)
Developing Microsoft SharePoint Server 2013 Advanced Solutions (M20489)
SharePoint 2013 Power User (M55028)
SharePoint 2013 End User (M55031)
Skype for Business
Core Solutions of Microsoft Skype for Business 2015 (M20334)